photo repair, photo restoration, photo special effects, digital retouching

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FREQUENTLY ASKED QUESTIONS

  1. How does Fixing Photos work?
  2. How does Pay Pal Work?
  3. Do you offer free estimates?
  4. Will Fixing Photos match prices with their competitors?
  5. Does Fixing Photos offer multiple restoration discounts?
  6. Does Fixing Photos offer special photo effects?
  7. What other photo services does Fixing Photos offer?
  8. How do I get my photos onto my computer?
  9. How should I scan the original photo to send to you?
  10. What steps do I take to mail the photo to you on a disk?
  11. Can you scan the photo for me?
  12. Is the original photo I send to you safe? Do you alter the original?
  13. What does your service include?
  14. What form of payment can I use?
  15. Is your work 100% guaranteed?
  16. How do we contact you for other questions?

How does Fixing Photos work?

Simply scan the image and email it to us. Fixing Photos will then inspect the photo (if restoration is required) and classify it as either needing touch up, minor, moderate, major, or extreme restoration. We will then get back with you with our estimate. You review and accept the cost estimate, and make the advance payment by check, money order, or through Pay Pal. Upon receipt of payment, we will begin restoration. After we have finished restoring or enhancing your image (generally 3 to 5 days, depending on workload), we will place it up on a secured webpage for you to examine up close with a special flash program.

Finally, if the image is not yet as you would like it to be, we will incorporate any changes and post the new image up on the secured webpage for your approval. If we cannot succeed in producing an image to your satisfaction, fixing photos will refund your money within a 30 day period.

Once you have approved the sample, we will email the fully restored proof and any original photos to you, and mail you a high-quality print.

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How does Pay Pal work?

PayPal lets you conveniently send and receive money through the internet.

Safer - Pay with your credit card, bank account, or PayPal balance without ever exposing your numbers to the merchant

Easier - Speed through checkout without retyping financial information or even your address

Free - Pay no fees for making purchases or sending money through email

Click Here For More Info

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Do you offer free estimates?

Yes, we do offer free estimates. Fixing Photos will inspect the photo, classify it as either needing touch up, minor, moderate, major restoration, or extreme restoration. We will then get back with you with our estimate (estimates good for 30 days).

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Will Fixing Photos match prices with their competitors?

Yes! Our restoration prices are reasonable. Go ahead and shop around. If you find prices lower than our prices, Fixing Photos will match or even beat that offer.
We guarantee it!!

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Does Fixing Photos offer multiple restoration discounts?

Yes we do offer multiple restoration discounts.  Upon your 4th restoration and each one after, Fixing Photos will discount 10 percent on every restored photo.

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Does Fixing Photos offer special photo effects?

Fixing Photos can manipulate your photo or digital image until it's something entirely new. Check out our sample images for examples of the many visual effects Fixing Photos offer.

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What other photo services does Fixing Photos offer?

We offer a variety special photo services:

  • Collages ( let us assemble your photos to create a whole new piece of art)
  • Colorization (transform you black and whites into colorful works of art)
  • PowerPoint SlideShows (slideshows are a great way to showcase your photos)
  • DVD SlideShows (DVD slideshows are another great way to showcase your photos)
  • Photo Scanning ( Having your photos scanned by Fixing Photos will enable you to share or safely store your 35mm memories)
  • Digital Cosmetics (takes ten to twenty years off your appearance)

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How do I get my photos onto my computer?

You must first scan your photos onto your hard drive or onto a computer disk using a scanner, or download pictures from your digital camera to your computer.

If you do not have the ability to scan the photo, you can simply take it to any copy center (Office Depot, Kinkos) and they will help you scan the image to disk. Make sure you tell them to scan it for 8x10 output at 300dpi (dots per inch) and save it on a 3 1/2 floppy disk at a JPEG / "High" quality setting. RGB, IBM PC Format.

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How should I scan the original photo to send to you?

Just scan it at 300 dpi (dots per inch) for 8x10 RGB output. Then save as JPEG, "high" quality setting. You can then email it to us or put it on a 3 1/2 floppy disk or CD.

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What steps do I take to mail the photo to you on a disk?

Just scan your photo and put it on a disk and mail us the disk with your specific instructions. We will restore and/or enhance the photo, then send a proof via email, and at last, once you have approved the image, mail it back to you along with a finished print.

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Can you scan the photo for me?

That we can! Just mail Fixing Photos the photo and we'll scan it for you, restore/enhance it, or whatever instructions we may have for the photo, and mail you back the original photo and a finished print. And Only $.50 cents per photo.

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Is the original photo I send to you safe? Do you alter the original?

Rest assured that your photo is safe with us. The original picture is scanned to obtain a digital copy. All restoration work is done using the digital copy only. Your original will be returned unharmed.

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What does your service include?

    Option 1: Restoration Services Include (with prints)

    • A digital proof of the restored image emailed to you
    • High-quality prints (9 Wallet Sizes, Four 3.5x5s or Two 5X7s or One 8x10)
    • Multiple restorations discounts
    • For an additional fee, larger sizes are available
    • 30 day money back guarantee
    • Free shipping in the U.S.

    Option 2: Restoration Services Include (without prints)
    By not printing out the restored photo we cut down on cost and pass on the savings to you.

    • A digital proof of the restored image emailed to you
    • Multiple restorations discounts
    • 4 to 5 dollars off regular price
    • 30 day money back guarantee

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What form of payment can I use?

  • You may order online with a major credit card using our safe and secure checkout via PayPal.
  • We accept money orders.

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Is your work 100% guaranteed?
Yes. If we cannot succeed in producing an image to your satisfaction, fixing photos will refund your money within a 30 day period.

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How do we contact you for other questions?

For any other questions that may not have been answered here, please email us with your inquiry to fixingphotos@yahoo.com. Or fill out our contact form at our contact webpage --> Contact Page.

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